[Transcript]

Keller and Keller have worked on serious injury cases for over 75 years. Because of that experience, they've been able to identify the critical mistakes that clients often make when dealing directly with the insurance company. Before you speak to anyone, you should consider contacting a law firm highly experienced in dealing with insurance companies. If you have been seriously injured and are weighing your options, download Keller and Keller's free report, The Top 10 Mistakes Clients Make When Talking to an Insurance Adjuster. It'll help you avoid the costly mistakes that we've identified and may save you thousands of dollars.

Understanding Bad Faith Insurance ClaimsInsurance Coverage Paper

While no single one of the following factors necessarily indicates that your insurer is acting in bad faith, any combination of them means that a bad faith claim is probably worth considering:

  • Unreasonable refusal or delay in investigating a claim
  • Repeated or unreasonable requests for information that the insurer already has or that does not relate to the claim
  • Failure to make a reasonable settlement offer within a reasonable time of the claim
  • Failure to offer a reasonable settlement once liability is clearly established
  • Canceling or threatening to cancel your insurance after you have refused to accept a low offer

Standing By Our Clients

As a personal injury attorney team, we often see the consequences of an insurer’s bad faith actions – the financial burden of coping with large bills and overcoming a loss that should have been covered under your policy. When insurance companies engage in this deceptive practice, real people and families suffer. Since 1936, Keller & Keller has represented clients facing this very dilemma, relentlessly pursuing the facts that establish your rights.  

If you believe the insurance company has not given your claim their full attention or has acted unprofessionally or suspectly, give our Indianapolis office a call so that you can speak to one of our attorneys at no cost. We can evaluate your claim to see what additional money can be earned or possibly charge the insurance company with a Bad Faith Claim.